Job Summary:

• To manage the set-up of Fishery Section in accordance with company standards.
• Manage a team of fish mongers in maintaining the shop floor achieving high levels of freshness, availability, merchandising integrity and hygiene standards.
• Ensure the level of customer service within the category footprint is of high standard and any fish mongers interaction with customers is monitored for coaching
• Deliver excellent customer service at the service counters and monitor and give feedback regularly to drive a consistent standard of professional, friendly customer interaction
• Ensure adherence to company processes in delivering a safe and legal shop floor, complaint with Baladiya requirements and a safe working environment for colleagues and customers
• Organise replenishment to achieve maximum availability ahead of peak trading times and reduce stocking interference whilst the store is busy
• Place orders as directed by the Section Manager in order to maximize availability of product whilst minimizing inventory
• Collate daily wastage/damage figures for onward communication to the Area Manager , advise Section and Branch Managers of the wastage trends/ products and take action to resolve
• Keep legal records as required to a high standard and for easy access
• To ensure the control of inventory through accurate order process, storage and periodic stock takes
• Coach and mentor all team members, especially direct reports for performance and work closely with them during the various stages of the performance cycle (goal setting, performance evaluations etc.)
• Perform all other duties as delegated by the Section Manager , or as per business requirements

Qualifications:

• Bachelor’s degree in any field preferable, although not mandatory given relevant previous retail experience

Experience:

• Minimum 2 years experience in Fishery Section in quality retail organization
• Previous Middle East/GCC experience is preferable

Skills:

• Attention to detail and visual merchandising acumen a must, passionate fresh foods
• Strong team management and process skills, financial analytical knowledge in fresh
• Good communicator and influencer, able to liaise with more senior people