Fishery Supervisor
Posted on 1 Aug, 2022
Department: Operations – Stores activities | Employment Type: Full Time Contract |
REF ID: #192 |
Job Summary:
- To manage the set-up of Fishery Section in accordance with company standards.
- Manage a team of fish mongers in maintaining the shop floor achieving high levels of freshness, availability, merchandising integrity and hygiene standards.
- Ensure the level of customer service within the category footprint is of high standard and any fish mongers interaction with customers is monitored for coaching
- Deliver excellent customer service at the service counters and monitor and give feedback regularly to drive a consistent standard of professional, friendly customer interaction
- Ensure adherence to company processes in delivering a safe and legal shop floor, complaint with Baladiya requirements and a safe working environment for colleagues and customers
- Organise replenishment to achieve maximum availability ahead of peak trading times and reduce stocking interference whilst the store is busy
- Place orders as directed by the Section Manager in order to maximize availability of product whilst minimizing inventory
- Collate daily wastage/damage figures for onward communication to the Area Manager , advise Section and Branch Managers of the wastage trends/ products and take action to resolve
- Keep legal records as required to a high standard and for easy access
- To ensure the control of inventory through accurate order process, storage and periodic stock takes
- Coach and mentor all team members, especially direct reports for performance and work closely with them during the various stages of the performance cycle (goal setting, performance evaluations etc.)
- Perform all other duties as delegated by the Section Manager , or as per business requirements
Qualifications:
- Bachelor’s degree in any field preferable, although not mandatory given relevant previous retail experience
Experience:
- Minimum 2 years experience in Fishery Section in quality retail organization
- Previous Middle East/GCC experience is preferable
Skills:
- Attention to detail and visual merchandising acumen a must, passionate fresh foods
- Strong team management and process skills, financial analytical knowledge in fresh
- Good communicator and influencer, able to liaise with more senior people
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